For health professionals

Canberra Medicare Mental Health Centre is a free mental health service that offers a standardised assessment to connect your patients with the right services.
Download our health professionals brochure

Helping Canberrans find the support they need

Medicare Mental Health bridges the gap in mental health care

Medicare Mental Health is a free mental health care service available to the ACT via federal government funding. We don’t require a referral or a Mental Health Treatment Plan but we do need health professionals to help us get the message out there.

Your patients no longer need to wait weeks or months to receive mental health help, they can walk-in to our Centre, call us on 5117 4357, or request a call back online. From here, we will conduct an initial assessment and connect them to the right mental health services in the Canberra region.

Support for your patients

Our Services

The Canberra Medicare Mental Health Centre Centre is staffed by a local organisation, Think Mental Health’s (Think Psychology Solutions) multidisciplinary
team of psychologists, mental health assistants, nurses, occupational therapists, and social workers, along with psychiatry input. Our professionals provide a range of services including intake, referral, service navigation and treatment.

If you think one of your patients could benefit from local mental health care, they can contact us directly and we will meet with them face-to-face or over the phone. Their initial consult starts with information about what services we provide and how we might be able to help. They are given the opportunity to complete an initial assessment with one of our Mental Health Clinicians. This takes 30-60 minutes and helps us to gather information to understand their personal challenges, current health and wellbeing, and depending on their needs, we may provide one or more of the following mental health services.

Access to reliable and relevant health information

We support people in distress and provide reliable and relevant health information to all. People can walk in or phone up to speak to a mental health clinician.

Assessment

We take the time to provide a thorough initial assessment to understand individual circumstances and assist people to find the right resources and referrals to best meet their needs.

Service Navigation

After initial assessment, we help people source appropriate services to meet their needs. This may include referral to online or e-therapies, local services or referral into our treatment team.

Interventions

Individuals may be referred into the Centre to receive treatment services. This can include individual sessions with one of our mental health professionals or access to our range of group programs.

Referral to our Group Programs

We offer a range of innovative group programs to help people better understand and learn ways to manage their challenges. Through the Group Programs they will meet other people with similar challenges, in a supported and safe environment. At the moment we have a range of programs available including:

Healthy Coping Workshops

Four to six weekly sessions focused on building healthy coping skills. For those who are struggling and feeling a little disconnected, uninspired, stuck, or overwhelmed. Learn more about our Health Coping Workshops

Men’s Resilience Group

For adult men experiencing mental health challenges and who want to learn strategies to boost their resilience. Learn more about our Men’s Resilience Group

Weekly Social Group

Weekly sessions for anyone with lived experience of mental health issues who wants to connect with others in a warm, supportive environment. This Group is hosted by a Peer Worker with lived experience of mental illness. Learn more about our Weekly Social Group

Hybrid Therapy Program

The hybrid therapy program combines in person counselling and digital mental health treatment programs to provide you with structured, discreet, convenient and effective treatments. Hybrid therapy has a growing evidence base for effective treatments.

Frequently Asked Questions

Commonly asked questions by people who enquire about, or attend, our service.

Community Partnerships

Community organisations and government services we are currently working with to support the Canberra community.  

Healthy Coping Workshops

For those who are struggling and feeling a little disconnected, uninspired, stuck, or overwhelmed.